Privacy Policy

Thank you for visiting Dorian Treks. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website at www.doriantreks.com.

Information We Collect

When you browse or shop on our website, we may collect the following information:

• Name and contact details (email address, phone number, shipping address)

• Browsing data (pages viewed, time spent on site, clicks)

• Device information (IP address, browser type, device type)

• Communications and feedback sent to our email

We do not collect or store any payment or financial information, as all orders are processed via cash on delivery.

How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you about your purchase, delivery, or support inquiries

• Improve our website’s performance and customer experience

• Respond to feedback or questions you send to us

• Send you promotional emails (only if you have opted in)

Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your data only with trusted service providers who help us operate our business (such as delivery companies), under strict confidentiality agreements.

Your Data Rights and Choices

You can:

• Request access to or deletion of your personal information

• Opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in our messages

• Contact us at any time to update or correct your information

Opt-Out Instructions

To opt out of marketing communications or request the removal of your personal data, please email us at [email protected] with your request. We will process your request within 7 business days.

Data Security

We take reasonable steps to protect your personal information using security measures such as encryption, secure servers, and limited access to personal data. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

International Users

Dorian Treks operates worldwide. By using our website, you agree that your information may be transferred to and processed in countries outside of your own, including countries that may not offer the same level of privacy protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date. We encourage you to review this page periodically.

Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or how we handle your data, please contact us at:

Email: [email protected]